Endehua Optometry (hereinafter referred to as “we,” “us,” or “our”) respects your privacy and is
committed to protecting your personal data. This Privacy Policy explains how we collect, use, store,
share, and protect your information when you interact with our website, online forms, social media,
or related services.
1. Personal Data We Collect
Depending on how you interact with us, we may collect the following types of personal data:
Personal identification & contact information: name, phone number, email address, date
of birth, postal address
Technical and usage data: IP address, cookies, browser type, device information,
browsing behavior, and interaction events
Marketing & communication data: records related to subscriptions, inquiries, or
communications with us.
We collect only the data necessary to provide our services.
2. Purposes of Data Use
Your personal data may be used for the following purposes:
Appointment scheduling, customer service, and necessary communications
Sending marketing or service-related messages (via email, SMS, or LINE), only with your
consent
Website usage analysis and service optimization, including performance and user
experience improvement
3. Third-Party Services and Data Sharing
To operate efficiently and improve service quality, we may use third-party service
providers, including but not limited to:
Analytics and advertising services (such as Meta advertising technologies and traffic
analysis tools)
Cloud-based email and collaboration services used for internal operations and customer
communications
These service providers process data only within the scope of our instructions and are
required to follow applicable privacy and security standards.
4. Meta Advertising & Tracking Technologies
We may use advertising and tracking technologies provided by Meta (such as Meta Pixel) to:
Measure advertising effectiveness
Understandinteractions after viewing or clicking advertisements
Deliver more relevant advertising content
These technologies may use cookies or similar mechanisms. Users may manage or restrict
tracking through browser settings or advertising preference tools provided by Meta.
5. Cookies and Similar Technologies
Our website may use the following types of cookies:
Essential cookies: required for basic website functionality
Analytics cookies: to understand how users interact with our website
Marketing cookies: to evaluate and optimize advertising performance
You can control or disable cookies through your browser settings. Disabling essential
cookies may affect website functionality.
6. Data Retention
Marketing and contact data: retained for up to three (3) years, or until you withdraw
consent.
Other data: retained only as long as necessary to fulfill the purposes described or as
required by law.
After the retention period, data will be deleted or anonymized.
7. International Data Transfers
Due to the use of cloud services and analytics providers, your personal data may be
transferred to and processed on servers located outside Taiwan. We take reasonable measures
to ensure that such transfers are protected by appropriate safeguards.
8. Protection of Minors
Users under the age of 20 should obtain consent from a legal guardian before providing
personal data.
For users under the age of 14, additional protective measures and clear disclosures will
be applied.
9. Your Rights
In accordance with applicable data protection laws, you have the right to:
Request access to your personal data
Request copies of your data
Request correction or supplementation
Request cessation of collection, processing, or use
Request deletion of personal data
Withdraw consent for marketing communications or unsubscribe at any time
Requests can be submitted using the contact details below, and we will respond within a
reasonable timeframe.
10. Data Security
We implement reasonable technical and organizational measures, including access controls and
security protections, to safeguard personal data against unauthorized access, loss, misuse,
or disclosure.
11. Policy Updates
We may update this Privacy Policy from time to time. The latest version will be published on
our website with the effective date clearly stated. Significant changes will be communicated
through appropriate channels.