01Tea is a food product, and the product you return must be a complete and unused product. Unless the product itself is defective and can be returned, if it has been unpacked and eaten or has deteriorated due to deformation of the outer box or poor storage caused by the consumer, we will The company will have the right to refuse return or exchange services.
02Please video the unboxing. If you have any questions, please ask within 3 days after receipt.
03Shipments are made every day and are shipped in sequence according to the order confirmation time.
04If there is a national holiday or bad weather during the order period, the delivery time will be flexibly postponed.
05Collisions are inevitable during transportation. Customers who demand perfection should think twice before placing an order.
06Customers who want to return or exchange goods should call us and provide the reason for return or exchange, name, contact number and address.
07If there are any changes to the order, taste, quantity, etc., please place a new order. The actual shipment will be based on the order.